A checkout has two different jobs
Customers need to understand what to send, which network to use, and whether their payment has been detected. Merchants need to connect that payment to an order and continue fulfillment.
Neither job requires the checkout provider to hold the merchant’s balance. Payment coordination and custody can remain separate.
Show customers only what they need
Crypto payment screens work best when they remove avoidable ambiguity and keep technical blockchain details in context.
- Show the exact amount, asset, and network.
- Provide a readable address and QR code.
- Explain when the selected network matters.
- Update detection and confirmation status clearly.
Connect payment status to the order
For merchants, the useful question is whether the correct payment belongs to the correct order. Status should remain associated with the checkout reference so fulfillment does not depend on manually checking wallet history.
A plugin can provide that connection for an existing store, while an API and signed webhooks support a custom application.
Keep the custody boundary obvious
Customers and merchants should understand who controls the funds. When payment settles directly to the merchant’s wallet, the interface should state that clearly.
The checkout coordinates the experience. The merchant remains responsible for the wallet receiving the funds.